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WordPress Hosting Support
We respond to support emails within 4 hours during business hours. For migration enquiries, submit the form below and we will send back a timeline and a plan.
Our Office
US business address: coming soon
Phone number: coming soon
How fast we respond, last 30 days
LIVE
Three Ways to Get Help
Email, knowledge base, or a free migration consultation. Choose what fits your question.
Email Support
Send a detailed message and we will respond within 4 hours during business hours.
Knowledge Base
Browse our documentation for self-service answers and step-by-step setup guides.
Start Migration
Ready to switch? Start with a free migration consultation. We move everything for you.
Free Migration Consultation
Considering a switch? Send us your details and we will follow up with a tailored migration plan.
Frequently Asked Questions
Browse by topic or scroll through the full list.
GeneralWhat is Forge Web Services?
Forge Web Services is professional WordPress hosting built on dedicated Vultr High Frequency Compute servers, with server-level security and All-in-One WordPress Security & CDN included on every plan.
Plans and PricingHow much does it cost?
Plans start at $39 per month for Starter and go up to $209 per month for Enterprise. Every plan includes the full feature set with no upsells.
Plans and PricingDo you offer annual billing?
Yes. Annual billing includes two months free compared to monthly billing.
SetupHow long does setup take?
New servers are provisioned within minutes. Migrations from another host typically complete within 24 to 72 hours.
MigrationIs migration really free?
Yes, always. Free migrations are included on every plan with no limits on the number of sites.
MigrationWhat happens to my domain during a migration?
Your domain stays where it is. We migrate your site to our infrastructure, test everything, then guide you through pointing your DNS to us when you are ready.
SecurityWhat security is included?
Every plan includes server-level security and All-in-One WordPress Security & CDN. Both layers are always included, never an add-on.
SecurityHow often are backups taken?
Daily automated backups with seven-day retention. Restore any backup in minutes from your control panel.
SupportHow fast is support?
Email support response within 4 hours on Starter and Professional plans, priority response on Agency and Enterprise.
SupportDo you provide phone support?
Email is our primary support channel because it allows us to triage, escalate, and document accurately. Most issues are resolved faster by email than over the phone.